Report a Grievance

We Are Here to Help

If you are unhappy with your services or have concerns about your rights, you can report a grievance or concern at any time. We will listen, treat you fairly, and work to resolve the issue as quickly as possible.

How to Report a Concern

You can contact any of the following people:

You may also:

  • Call 

  • Text 

  • Email 

  • Write a letter 

  • Speak in person 

  • Submit an anonymous grievance through the website

To report an anonymous grievance, please fill out the form below.

Report a Grievance

What Happens Next?

  1. We will listen to your concern. 

  2. We will talk with you about what happened. 

  3. We will work with you to find a fair solution. 

  4. We will respond as quickly as possible. 

  5. You will not be treated unfairly or punished for reporting a concern. 

If the issue cannot be resolved at the program level, it may be reviewed by:

  • The CCI Standing Committee 

  • The CCI Board of Directors 

  • CCS or DDA, if additional support is needed 

Your Rights

You have the right to:

  • Be treated with dignity and respect 

  • Speak up about concerns 

  • Ask questions 

  • Receive fair treatment 

  • Be involved in decisions about your services 

Helpful Resources:

CCI, Inc. is not responsible for the content of these videos. They are shared as additional resources.